Narrative and Messaging Infrastructure for a Global Media Entertainment Powerhouse in Strategic Transition

Client:

Client:

Client:

TheSoul Publishing

TheSoul Publishing

TheSoul Publishing

Service:

Service:

Service:

Brand Transformation

Brand Transformation

Brand Transformation

Field:

Field:

Field:

Digital Content Creation Studio

Digital Content Creation Studio

Digital Content Creation Studio

THE IDENTITY

QUESTION

QUESTION

QUESTION

How might I help a global media company clarify its identity, unify its leadership voice, and build a communication system strong enough to match its scale?

THE CHALLENGE

TheSoul Publishing had billions of views and a global media infrastructure - but no clear identity. Their narrative was fragmented, executives underexposed, and the press still shaped the story. As they expanded into AI, the Metaverse, and virtual influencers, the gap between perception and potential was fast becoming a liability.

THE APPROACH

I worked with TheSoul through a multi-phase transformation - reframing them not just as a publisher, but as the industry-defining creative studio and strategic partner for the next era of entertainment.

We began with deep executive interviews, competitive analysis, and a full audit of internal and external messaging. Then, I rebuilt their brand spine from the ground up: reshaping the voice, narrative, and editorial infrastructure to reflect their actual scale and ambition.

We shifted from reactive press to proactive thought leadership. From siloed voices to a shared narrative system. From legacy perception to future-positioned clarity - designed to scale across departments, platforms, and global audiences.

THE INSIGHT

When a company grows faster than its story, even success becomes a vulnerability. TheSoul didn’t need louder messaging. They needed a language system - one strong enough to unify their executives, evolve their voice, and shape how the world sees modern media.

THE INSIGHT

When a company grows faster than its story, even success becomes a vulnerability. TheSoul didn’t need louder messaging. They needed a language system - one strong enough to unify their executives, evolve their voice, and shape how the world sees modern media.

THE OUTCOMES

Deliverables and External Results

  • Developed a new brand narrative, messaging framework, and POV architecture

  • Delivered executive positioning strategies across 10+ verticals (AI, Metaverse, Creator Economy, etc.)

  • Ghostwrote 100+ press releases tied to brand partnerships (Amazon, Rovio, Walmart, Hasbro, etc.)

  • Wrote 40+ long-form articles placed in Forbes, Variety, Entrepreneur, and more

  • Submitted 35+ industry award entries, leading to Webby, Streamy, Digiday, Telly, and Drum wins

  • Launched an “always-on” story bank, editorial calendar, and internal brand playbook

  • Supported M&A comms during key acquisitions (e.g. Underscore/Shorthand Studios)

  • Advised on Super Bowl content strategy, Polar (virtual influencer), and Metaverse launches

  • Applied brand voice across website copy, LinkedIn content, hiring materials, and internal docs

Internal Shifts

  • Equipped every executive with a bespoke thought leadership system

  • Established a shared vocabulary across marketing, HR, PR, and BD

  • Replaced siloed messaging with a coherent, values-led voice

  • Transformed internal comms into a scalable, story-first operation

  • Enabled TheSoul to speak with one voice - through many distinct lenses

Not sure how we handled anything before Jack.

Ready to transform your identity?

Ready to transform your identity?

Ready to transform your identity?