Leadership Identity Architecture During a High-Stakes Merger

Client:

Client:

Client:

Maker Lab

Maker Lab

Maker Lab

Service:

Service:

Service:

Identity Consulting

Identity Consulting

Identity Consulting

Field:

Field:

Field:

Micro-Agencies

Micro-Agencies

Micro-Agencies

THE IDENTITY

QUESTION

QUESTION

QUESTION

How might I help a company undergoing a merger protect its soul - while making its leadership unmissable to the market?

THE CHALLENGE

Maker Lab had scaled fast, with an in-house model trusted by Google and Netflix. But now competitors mimicked their language. The pipeline softened. Leadership struggled to express who they were becoming. With a merger looming, the risk was clear: be remembered for what they built - or absorbed and quietly forgotten.

THE APPROACH


I worked with Maker Lab across two phases, supporting both the CEO and CGO directly - then the wider executive team - through a high-trust, high-stakes transformation.

The first phase focused on Executive Identity & Influence. Over six months of confidential work, I ran deep interviews, identity diagnostics, and thought leadership sprints. We clarified voice, presence, and positioning for the CGO and CEO - resulting in keynote narratives, public pivots, and aligned external messaging.

The second phase was a three-month Organisational Codex Sprint across seven senior leaders. I developed Personal Identity Systems™ for each executive: visibility strategies, content pillars, award angles, and key themes. We built a shared leadership narrative while allowing individual differentiation.

I also scripted speeches, ghostwrote content, revamped decks for Amazon and Google, created a full internal Agency Codex, and delivered media training to ensure every leader could speak with coherence - and confidence.

THE INSIGHT

Alignment doesn’t mean uniformity. The leadership team didn’t need to collapse into one voice. They needed to express their differences under a single strategic narrative - so they could be remembered as a movement, not a merger.

THE INSIGHT

Alignment doesn’t mean uniformity. The leadership team didn’t need to collapse into one voice. They needed to express their differences under a single strategic narrative - so they could be remembered as a movement, not a merger.

THE OUTCOMES

Deliverables and External Results

  • Developed executive visibility strategies for 7 C-Suite leaders

  • Built a shared internal Agency Codex to unify brand language and coined terms

  • Ghostwrote articles, scripted speeches, and overhauled pitch decks for live BD conversations

  • Upgraded website copy and public-facing messaging across leadership

  • Secured two senior hires in Singapore to lead business development strategy

  • Extended client work with Amazon and Google through refined narrative and pitch materials

  • Launched award submissions and keynote placements to elevate CEO visibility

Internal Shifts

  • Achieved alignment on voice, values, and leadership narrative during the merger

  • Reduced internal imposter syndrome and leadership friction

  • Unified HR, BD, Marketing, and PR under one strategic communication system

  • Gave each executive a platform to lead publicly - without losing personality

We didnt just want to scale. We wanted our leadership to stand for something - and Jack ensured we achieved that.

Ready to transform your identity?

Ready to transform your identity?

Ready to transform your identity?