Leadership Identity Architecture

During a High-Stakes Merger

Client:

Maker Lab

Field:

Micro-Agencies

Service:

Identity Consulting

Client:

Maker Lab

Field:

Micro-Agencies

Service:

Identity Consulting

Client:

Maker Lab

Field:

Micro-Agencies

Service:

Identity Consulting

Client:

Maker Lab

Field:

Micro-Agencies

Service:

Identity Consulting

THE IDENTITY

QUESTION

How might I help a company undergoing a merger protect its soul - while making its leadership unmissable to the market?

THE IDENTITY

QUESTION

How might I help a company undergoing a merger protect its soul - while making its leadership unmissable to the market?

THE IDENTITY

QUESTION

How might I help a company undergoing a merger protect its soul - while making its leadership unmissable to the market?

THE IDENTITY

QUESTION

How might I help a company undergoing a merger protect its soul - while making its leadership unmissable to the market?

The Challenge
S01

Maker Lab had scaled fast, with an in-house model trusted by Google and Netflix. But now competitors mimicked their language. The pipeline softened. Leadership struggled to express who they were becoming. With a merger looming, the risk was clear: be remembered for what they built - or absorbed and quietly forgotten.

The Approach
S02

I worked with Maker Lab across two phases, supporting both the CEO and CGO directly - then the wider executive team - through a high-trust, high-stakes transformation.


The first phase focused on Executive Identity & Influence. Over six months of confidential work, I ran deep interviews, identity diagnostics, and thought leadership sprints. We clarified voice, presence, and positioning for the CGO and CEO - resulting in keynote narratives, public pivots, and aligned external messaging.


The second phase was a three-month Organisational Codex Sprint across seven senior leaders. I developed Personal Identity Systems™ for each executive: visibility strategies, content pillars, award angles, and key themes. We built a shared leadership narrative while allowing individual differentiation.


I also scripted speeches, ghostwrote content, revamped decks for Amazon and Google, created a full internal Agency Codex, and delivered media training to ensure every leader could speak with coherence - and confidence.

The Insight
S03

Alignment doesn’t mean uniformity. The leadership team didn’t need to collapse into one voice. They needed to express their differences under a single strategic narrative - so they could be remembered as a movement, not a merger.

THE

OUTCOMES

Deliverables and External Results
  • Developed executive visibility strategies for 7 C-Suite leaders


  • Built a shared internal Agency Codex to unify brand language and coined terms


  • Ghostwrote articles, scripted speeches, and overhauled pitch decks that extended client work with Amazon and Google


  • Upgraded website copy and public-facing messaging across leadership


  • Launched award submissions and keynote placements to elevate CEO visibility

Internal Shifts Behind the Scenes
  • Achieved alignment on voice, values, and leadership narrative during the merger


  • Reduced internal imposter syndrome and leadership friction


  • Unified HR, BD, Marketing, and PR under one strategic communication system


  • Gave each executive a platform to lead publicly - without losing personality


  • Secured two senior hires in Singapore to lead business development strategy

Client Quote
Client Quote
Client Quote
Client Quote

“We didn’t just want to scale. We wanted our leadership to stand for something - and Jack ensured we achieved that.”

“We didn’t just want to scale. We wanted our leadership to stand for something - and Jack ensured we achieved that.”

“We didn’t just want to scale. We wanted our leadership to stand for something - and Jack ensured we achieved that.”

“We didn’t just want to scale. We wanted our leadership to stand for something - and Jack ensured we achieved that.”

Ready to transform your identity?

Ready to transform your identity?

Ready to transform your identity?

Ready to transform your identity?